StaffRelay‘s Employee Absence Notification (EAN) is the perfect solution for employers with multiple departments, locations, and casual or temporary staff. EAN’s real-time secure web portal provides a complete overview of absences by department, location, employee and trends, all-in-one centralised location so you obtain a true reflection of absences in your entire organization, real-time.

EAN removes confusion, complexity and delays surrounding absence reporting. It is a fully automated solution designed to simplify the process of recording and reporting employee absences. It is easy to use, and as accessible as the nearest telephone. EAN’s one-number approach ensures employees who are working in casual shifts or positions always know who to call.

With our real-time reporting, and instant absence notifications, Municipalities can reduce liability exposure, increase employee engagement, and reduce costs associated with employee absences.

Reduce Costs

Reduce costs associated with disability premiums by providing an early and effective return-to-work strategy.

No live operators required! Use EAN to automate the absence reporting process and save on costs directly associated with live operator services.

Reduce Liability

Meet minimum staffing levels by utilizing our notifications to fill positions due to an absence.

One-Number Approach

By deploying a one-number approach we are able to capture every absence affecting your business. This one-number approach is highly useful for removing any confusion for temporary and casually-staffed employees.

Complete Telephony and Live Call Center Automation

EAN provides an integrated approach to handling absence calls using our automated telephony interface independent of our live call center service, thereby cutting live call center requirements in half and providing you with significant savings.

Employee Absence Notification can help you make a gradual transition from a manual system to a fully automated one, without a complicated implementation plan. Our application can leverage data provided from your HR information system, allowing you to decide when to introduce additional functionality and to which departments.